← Back to homepage

Privacy Policy

Last updated: February 2026 — pursuant to Art. 13 and 14 GDPR

1. Data Controller

The data controller for data processing on this website is:

Sven Nussbaumer

Hummel 40

6941 Langenegg

Austria

E-Mail: info@listenfix.com

UID: ATU79613802

2. Principle: Local Data Processing

Important: The ListenFix desktop software processes your address data exclusively locally on your computer. There is no transmission of your address data to our servers, cloud services, or third parties. The AI analysis also runs 100% locally via Ollama.

This privacy policy therefore relates exclusively to:

  • Visiting this website (listenfix.com)
  • The purchase process and license management
  • License verification by the desktop software (license key only, no address data)

3. Collection of Personal Data

3.1 When visiting the website

When accessing our website, the following data is automatically collected by the hosting provider (Vercel):

  • IP address (anonymized)
  • Date and time of access
  • Page accessed
  • Browser type and version
  • Operating system

Legal basis: Art. 6(1)(f) GDPR (Legitimate interest in the secure provision of the website).

3.2 When purchasing a license

For payment processing via Stripe, we collect:

  • Email address (for license delivery and support)
  • Payment data (processed exclusively by Stripe; we do not store credit card data)
  • License key and activation status

Legal basis: Art. 6(1)(b) GDPR (Contract performance).

3.3 License verification by the software

The desktop software contacts our server exclusively for license verification. The following data is transmitted:

  • License key
  • Device ID (anonymized hardware hash)

Not transmitted: Address data, file contents, analysis results, or other user data.

Legal basis: Art. 6(1)(b) GDPR (Contract performance).

4. Cookies

This website uses only technically necessary cookies for the purchase process (e.g., Stripe Checkout Sessions). No tracking or analytics cookies are used.

Legal basis: Art. 6(1)(f) GDPR (Legitimate interest).

5. Data Sharing and Service Providers

Your data is only shared with the following service providers:

  • Stripe (Payment processing, USA): Payment data for purchase processing. Stripe is certified under the EU-US Data Privacy Framework. A data processing agreement (DPA) is in place.
  • Vercel (Hosting, USA): Website hosting. Data transfer based on Standard Contractual Clauses (SCC).
  • MongoDB Atlas (Database, EU): Storage of license data. Primarily hosted in the EU.

No data is shared with third parties for commercial purposes. Data processing agreements (DPA) pursuant to Art. 28 GDPR are in place with all service providers.

Note: Fonts are loaded from Google Fonts via the Next.js proxy. No direct connection to Google servers is established.

6. Your Rights

You have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR): You may request information about your stored data.
  • Right to rectification (Art. 16 GDPR): You may request correction of inaccurate data.
  • Right to erasure (Art. 17 GDPR): You may request deletion of your data.
  • Right to restriction (Art. 18 GDPR): You may request restriction of processing.
  • Right to data portability (Art. 20 GDPR): You may request transfer of your data.
  • Right to object (Art. 21 GDPR): You may object to the processing.

To exercise your rights, contact us at: info@listenfix.com

7. Data Retention

  • License data: As long as the license is active, plus statutory retention periods (max. 7 years)
  • Email address: Until deletion upon your request
  • Payment data: According to Stripe’s retention periods (tax law obligations)
  • Server logs: Maximum 30 days (automatic deletion)

8. Data Security

We employ technical and organizational measures to protect your data:

  • Encrypted data transmission (HTTPS/TLS)
  • No storage of payment data on our own servers
  • Access controls and authentication
  • Regular security updates

9. Right to Complain

You have the right to lodge a complaint with a supervisory authority.

Austrian Data Protection Authority
Barichgasse 40-42, 1030 Vienna
www.dsb.gv.at

10. Contact

For questions about data protection, contact us:

E-Mail: info@listenfix.com